Lee Kim Ho, Jetty 35’s Event Executive, points out that compared to relying solely on craft product sales, the artists can better estimate their stock of materials based on the number of participants registered for their workshops. This helps them free up their cash flow by investing less into building inventory.
However, Lee remains cautious about following the global trend of shifting their workshops online. Concern about copyright and content misuse have been discussed with their artist-vendors. Liew Wai Hong, the Operations Manager, says their workshops are kept to small groups to abide by the standard operating procedure (SOP). Physical workshops are still preferred for more intimate interaction and exchange between the artists and the participants.
Tan Wei Chi, a hand embroidery artist who founded Design by 7s, agrees with Liew. Tan also finds that physical workshops provide a more conducive learning experience as she manages to pay more attention to each participant’s progress. ‘Troubleshooting in craft-making is challenging in a virtual session, especially for beginners,’ Vanessa Loh Ee Pheng of Arcane Leather comments. Vanessa prefers physical workshops where she can provide immediate hands-on assistance whenever the participants need.
In preparation for the return of tourists, Jetty 35 is also working with hotel operators to bundle craft workshops with hotel stays to add value to the accommodation packages.